Welcome to Vent2Me!
VentMe utilises clever marketing and customer service solutions to facilitate the complaint resolution process between businesses and consumers. With proven results in customer complaint facilitation, we know firsthand how bad customer service can be a huge burden, both emotionally and financially.
Not only do we get results, we are Australia’s Premier Independent Complaints Portal and have been featured in the National Retail Magazine of Australia, The Sunday Telegraph and a number of corporate newsletters/magazines.
Our staff possess a variety of specialist qualifications and we know complaint resolution inside and out. Our Executive Director has even taught complaint resolution, service marketing and advertising strategies at one of Victoria’s largest dual sector tertiary institutes.
Our experience includes but is not limited to complaints regarding:
- Refund policy
- Traffic offenses
- Telecommunications
- Public transport
- Banks and many more!
Contact Julia at Vent2Me at: info@vent2me.com.au to see how we can help you resolve your issues or help your business grow!
Services for consumers
Vent2Me offers a range of services for consumers. From complaint letters through to informing customers of their rights and responsibilities and utilising social media to generate action, Vent2Me makes the complaint resolution process easy.
Services for small business
Vent2Me offers a range of services for small business, including strategies to improve their customer service performance, longevity and profitability. Services include marketing and social media strategies, mystery shopping audits, training and workshop facilitation.
For further information on how Vent2Me provides clever marketing & customer service solutions contact Vent2Me.
