Mystery shopping strategies and audits
Want to be sure that your staff are following your policies and procedures when you are not around? Mystery shopping strategies and audits allow you to do just that and can reveal interesting results.
We can undertake assessments and audits of your service marketing strategies to determine areas of improvement and what you could be doing differently to improve profitability and long term success.
Our audits can take many forms:
- Trialing your products or services.
- Analyzing your website.
- Reviewing your mission statement, marketing plans and policies.
- Conducting mystery shopping visits.
Regardless of the type of audit undertaken, our post mystery shopping reports provide detailed analysis on areas for improvement, best practice strategies and competitor analysis.
For further information on how Vent2Me can help your organisation with its mystery shopping audits, or for a quote contact Vent2Me.